customer support is terrible with this company. i am a builder and would never recommend this company to any of my colleagues or customers. tried to return the items and have had no luck.
I wanted a custom drain for a Westcoat ALX deck and this drain really filled the bill. The 5" square was the ideal size for this deck and I was very happy to find an appropriate "high end drain" product for this upscale project.
This product worked great for the application that I used it for.
We used these drains on an applied surfaces deck. They worked great for our application.
I was pleased by the quality of this product.