I was a little nervous putting this linear drain in our master bath as my plumber and tile guy hadn't installed many before. Even so, they had no problems installing. I had to call customer service for a question and the gentleman I spoke with was friendly, helpful and knowledgable on the product. Drain seems to be of high quality.
I researched for every type of linear drain and I'm glad I choose this one. Looks magnificent and fit to a tee.
Their customer service helped get all the items needed to complete the job.
I purchased the tile in linear drain. Great product. The customer service was outstanding. I had a return and I was walked through the process with no questions asked.
I purchased this drain because I like the customer service (Mike is very helpful and so patient.) It arrived as estimated and in great condition. Very nice looking, solid materials, my contractor said he's amazed at the high quality. Unfortunately, after he opened the floor board, he found this huge metal beam. There's just no way and no space for him to lay this drain. Sadly, I have to return it. Ana again, wonderful customer service. I will definitely purchase from this compant again.
My linear drain arrived with all the parts for a professional installation. Selection and order process was smooth and trouble free. I was able to call an get a question answered by a courteous agent who was knowledgeable about the product. The product was well packed and delivered on time. The drain functions perfectly in a large 5x5 three feature shower with ceiling mounted rain. I is the perfect touch with the pebble stone heated shower floor that it is paired with. Dwayne